Our services
Agdiwo offers three IT services for businesses: Agdiwo Operations (managed IT) for full IT operations, Agdiwo Endpoint (managed endpoint and application management) for organisations with their own IT department, and Agdiwo Domain Protection for protection against spoofed email. Agdiwo Operations and Agdiwo Endpoint share the same foundation with ticket management, documentation and reporting. Agdiwo Domain Protection is a standalone service that you can buy separately.
Services
Which service suits you?
Agdiwo Operations
Full operations of your workplace and servers.
Read about Agdiwo Operations →Agdiwo Endpoint
Device and application management, delivered alongside your own IT.
Read about Agdiwo Endpoint →Agdiwo Domain Protection
Protection against spoofed senders.
Read about Agdiwo Domain Protection →Comparison
What is included in each service?
Agdiwo Operations and Agdiwo Endpoint compared, part by part.
Part of the service
Agdiwo Operations
Agdiwo Endpoint
Always included (seven parts)
Included IncludedDevice management
Included IncludedApplication patching
Included IncludedMonitoring and remote support
Included + Add-on24/7 security
Included + Add-onUser support
Included Not includedServers and network
Included Not includedExtended application packaging
+ Add-on + Add-onTenant management
+ Add-on + Add-onAgdiwo Domain Protection is a standalone service and is also available as an add-on in Agdiwo Operations.
The foundation
What is always included?
This is included in both Agdiwo Operations and Agdiwo Endpoint. It gives you order, overview and traceability whichever service you choose.
Ticket management
Every ticket is logged and followed up, so nothing falls through the cracks.
Documentation
Your environment is documented and kept up to date.
Asset register (CMDB)
A register of computers, licences and equipment.
Password management
Secure storage of administrative passwords.
Tenant overview
An overview of your Microsoft 365 tenant and its settings.
License management
The right licences for the right users.
Reporting
Regular reports on the state of your IT.
More services
What else can we help you with?
Beyond our three services, we help with projects, specialist expertise and our own tools, both as one-off assignments and as long-term support.
Consulting services
Specialists in device management, cloud and Microsoft 365, for short assignments or longer engagements.
Read more →Endpoint management projects
Help to introduce or improve how your endpoints and applications are managed.
Read more →Cloud transformation
Moving your files and applications to the cloud, planned and carried out together with you.
Read more →Identity and security
Protection of identities, data and systems against unauthorised access and threats.
Read more →Collaboration and productivity
A modern digital workplace in Microsoft 365 where working together is easy.
Read more →Our own tools
Tools we have built to make application and lifecycle management easier.
Read more →FAQ
Frequently asked questions about our services
Which service suits us?
If you have no IT department of your own, Agdiwo Operations is the right fit, with us taking full responsibility. If you have your own IT but want to hand over computers and applications, Agdiwo Endpoint is the right fit. If you only want to protect your domain against spoofed email, Agdiwo Domain Protection is a standalone service. It is also available as an add-on in Agdiwo Operations.
What is always included?
All customers with Agdiwo Operations or Agdiwo Endpoint always get ticket management, documentation, an asset register, password management, tenant overview, license management and reporting.
